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The 5 Best IT Service Providers in Adelaide Homepage

The 5 Best IT Service Providers in Adelaide

Experience and reputation: We looked for IT service providers who are equipped to handle complex technical issues to serve a wide variety of clients.
 
Quality of service: From consistent monitoring to data privacy protection, we rated these IT service providers by who goes beyond repairs and technical consultations.
 
Responsiveness: System failures may happen at any time. It’s important to have reliable IT support who is ready to help when it counts.
 
Price range: A good IT service provider will find a way to deliver top-quality technical support that’s tailored to every client’s budget.

1. Collins Technology

Collins Technology Homepage

Services: Strategic Consulting, Project Scoping and Planning, Creative Cloud Solutions, Infrastructure Capacity Planning, Manage IT Services, Help Desk IT Services 

Website: https://www.collinstechnology.com.au

Address: Collins Level G/121 King William St, Adelaide South Australia 5000

Contact details: 08 8127 9702

Operating hours: Monday to Friday, 9 AM to 5 PM

Google reviews score4.8/5
Total reviews5/5
Score consistency3/5
Experience and reputation5/5
Quality of service5/5
Responsiveness5/5
Pricing4/5

Pros

  • Wide business-tailored IT services
  • Available 24/7
  • Accommodates small and large businesses

Cons

  • Lack of transparency in pricing
  • Lack of portfolio
  • Vague service list

Collins Technology has a diverse team of IT experts that aim to provide new, innovative ideas for every client. They provide a wide range of services, including Strategic Consulting, Creative Cloud Solutions, Managed and Help Desk IT Services, and more.

Serving small and large businesses, Collins Technology accommodates any type of business and delivers effective technical developments for improved and efficient operations.

What’s more, they have 24/7 IT support, so you’ll get responsive and easily accessible technical solutions at any time of day. This is helpful, especially for those businesses with 24-hour operations.

It’s unfortunate that they don’t have a visible pricing section on their website. Most clients assume that this kind of service is expensive, so we think it’d be a huge advantage if they could provide some insight on how much it typically costs. 

Another point that we think is a miss is their lack of a portfolio of their accomplished works and a breakdown of services they provide. 

Their service list is very broad and vague, and many non-IT clients will most likely need to know what these services are and what they include.

2. Commuserv

Commuserv Homepage

Services: Infrastructure and Cloud Solutions, Support and Maintenance, Digital and Application Solutions

Website: https://commuserv.com.au/ 

Address: 38/40 Halifax St, Adelaide, South Australia 5000

Contact details: +61 8 8211 6000

Operating hours: Monday to Friday, 9 AM to 5 PM 

Google reviews score4.6/5
Total reviews5/5
Score consistency3/5
Experience and reputation4/5
Quality of service4/5
Responsiveness5/5
Pricing4/5

Pros

  • Informative website
  • 24/7 IT support
  • Services offered are listed in detail

Cons

  • Lack of transparency in pricing
  • Limited digital presence

Commuserv is a one-stop shop for all things IT. They provide infrastructure and cloud solutions, support and maintenance, and digital and application solutions to all kinds of businesses. 

Unlike others, the IT solutions on their website are further broken down into specific services plus the equipment required for the service. From home or office automation, and network problems to digital marketing and SEO, they’re the company to call.

We think this is a major selling factor because it allows clients to have flexible options in case they only want to avail select services under the package.

To top that off, they also have 24/7 IT support. This helps provide customers, especially those with 24-hour business operations, with responsive and easily accessible technical solutions at any time of day.

On the other hand, Commuserve doesn’t have a price page on its website. Most clients assume IT services come at a high price, so it’d be a plus if they could give them an idea of how much these services typically cost.

But don’t worry. You can ask them unlimited questions through their free initial consultation. After this, they’ll proceed to send you a quote for your job requests.

Moreover, we all know that most people just look for everything they need on social media today. So, we’d appreciate it if they have an active social media presence since they specialize in providing effective online business solutions, too. 

3. Inter Intra

Inter Intra Homepage

Services: Managed IT Services, IT Support Services, Consulting & Projects, IT Staff Resourcing, Procurement  

Website: https://interintra.com.au

Address: Level 17/45 Grenfell St, Adelaide South Australia 5000 

Contact details: +61 8 8211 6000

Operating hours: Monday to Friday, 8:30 AM to 5 PM

Google reviews score5/5
Total reviews5/5
Score consistency5/5
Experience and reputation5/5
Quality of service4/5
Responsiveness5/5
Pricing4/5

Pros

  • Highly responsive
  • Flexible payment plans
  • IT expert outsourcing

Cons

  • Business-focused services
  • Lack of transparency in pricing

With over 15 years in the industry, Inter Intra continues to be one of Adelaide’s most reliable IT support for businesses of all types and sizes. They offer IT services in full packages that work best for services with comprehensive programs.

Inter Intra’s services are all business-focused with goals to streamline office system operations. We don’t really find them friendly for single-person companies or individuals, as they offer IT services in packages that are best for established business systems.

They take pride in their super fast response time. May it be through phone call or email, their team of customer support will get back to you within minutes. 

To accommodate all types of clients, they offer contract options—pay-as-you-go for one-time service and a monthly contract for permanent support. This way, clients can choose which one suits their budget best.

However, Inter Intra doesn’t have a page dedicated to their prices. Not all clients are familiar with how much these services cost, so it’d be best to provide an estimate so they can make comparisons and set budgets.

To make up for this, they offer a free audit and checkup of your systems to come up with a quote and solution. 

4. Cloud Networks 

Cloud Networks Homepage

Services: Business Cloud Computing, IT Support including Computer Fixes, New PCs, Domain Name Registration, New Software Licences, General IT Research, SSL Certificates

Website: https://www.cloudnetworks.com.au

Address: 00 Hutt St, Adelaide South Australia 5000

Contact details: +61 1300 208 155

Operating hours: Monday to Friday, 8:30 AM to 5:30 PM

Google reviews score5/5
Total reviews5/5
Score consistency5/5
Experience and reputation5/5
Quality of service4/5
Responsiveness5/5
Pricing4/5

Pros

  • Detailed, simple explanation of services
  • Client-friendly
  • Transparent pricing

Cons

  • Lack of IT-related blog section
  • Doesn’t have active social media channels

Cloud Network is a team of dedicated IT professionals who are focused on providing understandable, suitable, and affordable IT solutions to businesses and individuals.

We like that their services are more specific and personalized compared to others. They offer not only technical cloud network solutions but also on-site computer repairs, domain name registration, new software licenses, SSL certificates, and more.

Their primary aim is to break down every technical term to the client and avoid locking them in expensive contracts. They want every client to have an agile and profitable business because they know clients will hire them back to set up their new systems.

If you check their website’s blog section, you’d expect to see a list of IT-related articles such as IT FAQs and solving basic technical dilemmas. But in actuality, it only contains short info about their small team of IT experts and nothing else.

We think a useful content section that clients find interesting and helpful will not only prove a company’s expertise but can also gain clients’ trust and loyalty.

As for the pricing, Cloud Network is one of the few that provides a flat monthly fee with no lock-in contract. This way, clients can choose to terminate the service at any time without significant costs.

On top of that, you don’t have to pay right away, they offer a free trial and let you decide if you want to avail of their service.

They seem to be the ideal go-to IT service provider. However, we’d appreciate their business better if they have an active social media presence. 

Since they’re in the digital industry, it’s highly convenient if people can communicate with them through interactive chat.

5. Commercial IT Solutions 

Commercial IT Solutions Homepage

Services: Infrastructure Maintenance, Disaster Recovery, Cloud Services, Project Management, Hardware and Software Procurement, Other Services 

Website: https://www.comits.com.au

Address: 407 Regency Rd, Prospect South Australia 508

Contact details: +61 8 8122 1234

Operating hours: Monday to Friday, 8 AM to 5 PM 

Google reviews score4.6/5
Total reviews5/5
Score consistency5/5
Quality of service5/5
Experience and reputation5/5
Professionalism5/5
Pricing4/5

Pros

    Cons

      Commercial IT Solutions or Comits is a team of IT professionals with over 50 years of collective experience in providing comprehensive IT solutions for businesses of all sizes.

      One of their major services, MYOB EXO, is best for companies looking for fully customizable enterprise resource planning (ERP) Systems. 

      This full suite of business solutions includes built-in reporting, enhanced control over the general ledger, task management, and more.

      What we like most about Comits is their wide variety of services to meet each client’s unique needs. From intensive IT implementation to office relocation assistance, they’re the company to call.

      What’s more, they also provide 24/365 system monitoring. They’ll even set up real-time email and SMS notifications of all your important updates.

      However, having a too broad list of services also has its downside. One thing they missed is to provide context and specify the services included within some of their service categories. 

      Not all clients are familiar with technical jargon, so a little breakdown of technical information would be helpful.

      Most clients, if not all, allot a certain budget for their system implementations. While pricing may vary depending on the size and sophistication of solutions, a simple price guide would help clients prepare and set financial targets.

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